Cancellation and Return Conditions

CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS

GENERAL:

If you place an order electronically through the website, you are deemed to have accepted the preliminary information form and the distance sales contract offered to you.
Buyers are subject to the provisions of the Law No. 6502 on Consumer Protection and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws in force regarding the sale and delivery of the product they have purchased.
Shipping costs, which are the shipment expenses of the product, will be borne by the buyers.
Each purchased product is delivered to the person and/or organization at the address indicated by the buyer within 30 days at the latest, provided that it does not exceed the legal period. If the product is not delivered within this period, the buyers may terminate the contract.
The purchased product must be delivered complete and in compliance with the specified qualifications in the order, along with documents such as a warranty certificate, user manual, if any.
In case it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days from the date of learning of this situation. The total price must be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

If the buyer does not pay the purchase price of the product or cancels it in the bank records, the seller's obligation to deliver the product ends.

SHOPPING MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

After the product is delivered, if it is determined that the credit card used by the buyer for payment has been used unjustly by unauthorized persons, and if the sold product price is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product to the Seller within 3 days, the shipping cost being borne by the Seller.

IF THE PRODUCT CANNOT BE DELIVERED WITH UNFORESEEN REASONS:

If unforeseen force majeure situations occur, preventing the delivery of the product within the specified period, the situation is notified to the Buyer. The Buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed. If the Buyer cancels the order; if the payment is made in cash, the amount is refunded to them within 14 days from the cancellation. If the payment is made by credit card and canceled, the product price is refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to transfer it to the Buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

The Buyer shall inspect the goods/services subject to the contract before receiving them; damaged or defective goods/services such as crushed, broken, torn packaging, etc., shall not be accepted from the cargo company. The delivered goods/services are deemed to be undamaged and intact. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal will be used, the goods/services should not be used. The invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

The BUYER may exercise the right of withdrawal from the contract without any legal or penal liability and without showing any reason by notifying the SELLER through the contact information below within 14 (fourteen) days from the date of delivery of the product purchased to himself or the person/organization at the address indicated.

CONTACT INFORMATION TO BE PROVIDED FOR THE NOTIFICATION OF WITHDRAWAL RIGHT BY THE SELLER:

COMPANY NAME/TITLE: Özgökçe Otomotiv San. ve Tic. Ltd. Şti.

ADDRESS: Ulu Mahallesi 13. Çakmak Sokak No:15 16220 Osmangazi / BURSA

EMAIL: info@megaotomarket.com

TEL: +90 533 715 18 30

WITHDRAWAL PERIOD:

If the product is a service, the 14-day period starts from the date the contract was signed. In service contracts where the service has started with the consent of the consumer before the end of the withdrawal period, the right of withdrawal cannot be used.

COSTS ARISING FROM THE USE OF THE WITHDRAWAL RIGHT:

The costs arising from the exercise of the right of withdrawal are borne by the SELLER.

USE OF THE WITHDRAWAL RIGHT:

In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax, or email within the 14 (fourteen) day period, and the product must not be used within the scope of the "Products for Which the Right of Withdrawal Cannot Be Used" provisions specified in this contract.

CONDITIONS FOR RETURNS:

The SELLER is obliged to refund the total price and the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the receipt of the notice of withdrawal by the SELLER and to take back the goods within 20 days.
If there is a decrease in the value of the goods due to the fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate the damages of the SELLER to the extent of his fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the proper use of the product or service during the withdrawal period.
In case the campaign limit amount is reduced due to the use of the right of withdrawal, the amount of the discount used within the scope of the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

Except for the goods provided within the scope of a subscription agreement, such as newspapers and magazines, electronic items that are instantly performed in electronic environment or delivered to the consumer instantly, the right of withdrawal cannot be used for products such as voice or image recordings, books, digital content, software programs, data storage devices, computer supplies, the return of which is not possible due to the opening of the package by the BUYER. In addition, the use of the right of withdrawal for services performed with the approval of the consumer before the end of the withdrawal period is not possible according to the Regulation.
Cosmetic and personal care products, underwear, swimwear, books, reproducible software and programs, DVDs, VCDs, CDs and tapes, as well as stationery consumables (toner, cartridge, ribbon, etc.) can be returned if their packages are unopened, unused, undamaged, and not used.

DEFAULT AND LEGAL CONSEQUENCES:

In case of default of the BUYER in case the payment transactions are made by credit card, the BUYER agrees, declares, and undertakes that he will pay interest within the framework of the credit card agreement concluded between the bank and the cardholder, and be liable to the bank. In this case, the relevant bank may apply to legal remedies; it may demand the expenses and attorney's fees from the BUYER, and in any case, if the BUYER falls into default due to his debt to the SELLER, the BUYER agrees to pay the damages suffered by the SELLER due to the delayed performance of the debt.